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Customer Service


There are various ways to reach us directly. Our experts will provide you with quick and detailed responses about all your questions:



We offer a direct chat, which you can use when you click on "Chat en linea" beneath at the bottom of the page. Just enter your name at "nombre" and click "Inicio". You now have the possibility to chat with us. All you ahve to do is enter a question into the "Escribe aquí" window and use your enter button to send it.


You can send us an email:


Give us a call at (+52) 55 1209 1120 or let us call you wherever you are by sending us an email/message via chat.

We also use Skype to get in contact. Just click the Skype-Button: 






Do you have a specific question? Don't wait check out our Frequently Asked Questions where you might find the answer you are looking for.



1. How does toursandmore work?

Toursandmore is an international marketplace for tours and activities. As a traveler it gives you the possibility to search and directly book tours and exiting activities wherever you go. All under local prices and with local tour operators. On the other hand we also give tour operators the possibility to promote thier tours to an international community of travelers.



2. Is toursandmore safe?

Absolutly, we take care and preselect the tours ourselves. We accept only convenient, reliable and secure tour operators. If there might be any problem with the operator we will help you resolve it immediately.

Apart from that we help travelers gain trust and give tour operators a chance to boost sales.  

- Supervision of privacy protection and regularity compliance.  

- Get to know the operators through detailed profiles and confirmed reviews.

- Use our messaging system to learn more about a host or ask a guest about their trip.



3. How do I book an activity at toursandmore?

1. Go to our homepage and select the place that you want to travel/are traveling.

2. Out of the list select an activity you like.

3. View the activity, you can directly select the amount of participants.Browse the available dates and book the activity. You can also send an operator a request about the details of the tour, other availability and additional information.

4. After completing the booking process you will receive a detailed confirmation email including meeting point, how to get their and aeverything else you need to know.

5. Now enjoy your activity and let us know how it goes!